Shipping policy
CUTOFF TIME:
2PM(GMT+10:00) Australian Eastern Standard Time (Sydney)
Monday to Friday
ORDER PROCESSING
Please allow 2-3 days to process your order. Expect an email within 2-3 days to let you know your order is on the way!
STORE PICKUP
L4, 161 Arthur Street, Homebush West NSW 2140. Orders can be picked up daily. An email will be sent when your order is ready for pickup.
SHIPPING PARTY
Australia Post
FLAT RATE SHIPPING
Orders are generally shipped within 2-3 days, using Australia Post's delivery standard is 4-10 days, express is 3-6 days. We do not ship outside of Australia at this time.
DOMESTIC SHIPPING RATES AND ESTIMATES:
We offer FREE standard shipping within Australia, while express shipping is available for a fee of $25.
We offer international shipping via Australia Post.
All international orders are shipped using standard shipping service only. At this time, we do not offer express shipping options.
Shipping fees are calculated at checkout and are the responsibility of the customer.
Orders are typically processed within 1–3 business days. Once shipped, delivery times may vary depending on the destination country and local postal services.
Please note that customers are responsible for any customs duties, taxes, or import fees that may apply in the destination country.
We are not responsible for delays caused by customs clearance or postal service disruptions.
If you have any questions regarding your shipment, please contact us at info@incartech.com.au
New Zeland:
Delivery time estimate: 8-12 business days
South Africa:
Delivery time estimate: 8-12 business days